Can I offline the warranty for a MacBook bought on JD.com?

by Poster Apr 22, 2025 7
I bought an m4 MacBook a month ago, and now I found that there is a dust inside the screen. Can I guarantee it in an offline store? Or do you have to contact JD.com?

Replies

  • Anonymous6780 Apr 22, 2025
    Contact Genius
  • Poster Apr 22, 2025
    @ Anonymous6780 OK, thanks
  • Anonymous14884 Apr 22, 2025
    If you buy it self-operated by JD.com, contact JD.com to replace it directly within 7 days, and go to the official genius bar if you buy it more than 7 days
  • Anonymous2635 Apr 22, 2025
    For JD.com, you can go to authorized stores or directly-operated stores. Directly-operated stores are better
  • Anonymous4768 Apr 22, 2025
    Yes, I asked the Apple Store
  • Anonymous6520 Apr 24, 2025
    Mainly Apple products, all of which can go to Genius Bar. The pdd is also going to genius.
  • Poster Apr 24, 2025
    @ Anonymous6520 learned