Is the mac appstore's 1password7 earth area subscription blocked?

by Poster May 20, 2025 2
I subscribed to the annual payment in the mac app store, and the deduction was successful, but the account was still frozen. Use the ios appstore to subscribe to 1password8, pay monthly, and the deduction is successful, and the account will show that it has been subscribed.

Replies

  • Anonymous12309 May 21, 2025
    I have also encountered this problem before. After registering a new account on the macOS 1P7 app, after the 14-day trial period, clicking the pop-up subscription button will successfully generate a "1Password.com Individual Subscription" subscription in the app Store account, but the app After that, it will prompt failure and display "Invalid Subscription Information". I went back and forth with 1P's customer service emails many times and didn't solve the problem. They still want you to upgrade and subscribe with 1P8. Later, I found a method that the 1P7 iOS/iPadOS app has been removed from the shelves, but the direct link can still be accessed. Thanks @ Anonymous5458 (post https://www.v2ex.com/t/872325 # r _ 11983939). Open the link to the 1P7 iOS version on your mobile phone (https://apps.apple.com/tr/app/1password-password-manager/id568903335), register a new account after installation, and the App Store account is clean (without any previous 1P7/8 subscription), a subscription "1Password 7-Password Manager" will be generated immediately when you start the trial and the trial status will be displayed. It is not completely sure whether it can be used forever. You can also try this method. In addition, if the 1P7/8 subscription is unusable/unneeded, don't forget to unsubscribe. If I remember correctly, it seems to be a 14-day limit. It belongs to the "renew" type of purchase refund The success rate should be higher than that of IAP's new purchase. The 1P8 annual refund submitted yesterday has been successfully refunded today.
  • Poster May 21, 2025
    @ Anonymous12309 Thank you, I successfully downloaded 1password7 on ios, and I will have a look again when the subscription trial is over. However, there is already an annual subscription deduction on mac successfully until next year. I don't know if it can be successfully transferred