OneDrive cannot activate Microsoft 365 Family subscriptions through the App Store

I have used my gift card balance to subscribe to Microsoft 365 Home Edition in the Tuqu app store since October 7, 2023, and there have been no problems. Until May 27, when I opened excel, I suddenly prompted that my subscription has expired. Log in to 365 The web version is no longer displayed in the subscription area. Subscription through apple was displayed before. Immediately I went to Microsoft's online customer service and waited for an hour and a half to get through. The customer service said that my subscription had expired and failed to provide any substantive solution. Then they gave me a free month and asked me to cancel my app store subscription. Try to re-subscribe after the subscription expired. Today is the 6th. After the subscription expired in the morning, I re-subscribed. The app store also deducted the fee successfully, but the web page still cannot synchronize the 365 subscription. When restoring the subscription in onedrive, the activation keeps turning in circles, and then jumps back to the page before restoring the in-app purchase, and there is no entry to restore the subscription in excel and word. I looked for Microsoft's online customer service again, which was nothing more than logging out, uninstalling and reinstalling. I told him that I had done all these things, and finally he asked me to contact Apple. Here I want to complain about Microsoft's customer service. Like robots, it's really hard to communicate. Then I contacted the overseas apple senior consultant, and the answer was to wait 24 hours and try again. If the subscription cannot be restored, they can help me apply for a refund. I saw someone complain about similar problems on reddit, but they didn't solve them in the end, saying that Microsoft and Apple kicked the ball with each other https://www.reddit.com/r/microsoft365/comments/1ks9uiv/microsoft_office_via_apple_app_store_not/ IT House reported on April 10 that a 365 service failure caused the subscription to expire https://www.ithome.com/0/844/389.htm There are several reasons for personal guess: 1. The onedrive app has an activation bug 2. Microsoft server failure, app store subscription cannot be synchronized to Microsoft 3. Microsoft has closed the entrance to subscribe to 365 through the app store. Currently, the personal version of 365 in the earth area is ₺ 229.99/month, and the home version is ₺ 23.99/month. The home version is actually cheaper than the personal version