iMac external device gesture failure problem
by Poster
Aug 26, 2019
2
The Magic Trackpad2 trackpad equipped with the computer used normally
Then, somehow, all the gestures of the touchpad suddenly failed
The trackpad has to be plugged in a data cable to connect to my mac to work properly...
Only mouse movement and click are supported after unplugging
Scrolling or other gestures can't be used
Then after entering Magic mouse2, there is no gesture operation, only clicking and moving are supported
The same 2 peripherals are working fine on colleague's mac
I have asked customer service to reset this and that and tried it again, but it still doesn't work
Device: iMac (Retina 5K, 27-inch, Late 2015)
Is there a way to solve this please?
Replies
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Anonymous1575 Aug 26, 2019I remember that there was a time when I encountered it when I started to restart for no reason to fix it. I don't know how to fix it. It seems that I haven't encountered it after changing my computer...
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Anonymous263 Aug 26, 2019What I have encountered is periodic loss of amplification and force touch gestures. I can restore it by opening the settings and canceling it again and ticking this gesture. I don't know what software caused the bug.