Add memory to iMac yourself = waive warranty?
by Poster
Aug 7, 2020
21
I consulted Apple pre-sales and said yes, there is no warranty if you add it yourself.
Replies
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Anonymous10217 Aug 7, 2020Is it 27 inches...
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Anonymous10118 Aug 7, 2020Can he know if he installs the original memory back during the warranty?
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Anonymous3749 Aug 7, 2020How is it possible? The official 27-inch iMac memory upgrade guide is here: https://support.apple.com/zh-cn/HT201191 And the situation mentioned here that will affect the warranty is: "If you try to install memory and cause damage to the device, this damage is not covered by the limited warranty of iMac." See here for details: https://support.apple.com/zh-cn/guide/imac/apdd768f6349/mac Install memory in a 27-inch iMac You can follow the instructions in this section to replace the memory of your 27-inch iMac. [IMPORTANT] The memory in the 21.5-inch iMac cannot be replaced by the user and can only be upgraded by an Apple authorized service provider. The 21.5-inch iMac can fit up to 32 GB (gigabytes) of memory. Do not attempt to disassemble a 21.5 "iMac to replace or upgrade its memory. [Warning] Apple recommends that you install the memory with an Apple-certified technician. Visit More Resources, Services, and Support for Mac to learn how to contact Apple for services. If you attempt to install memory and cause damage to the device, this damage is not covered by the iMac's limited warranty. The 27-inch iMac has four memory slots and is pre-installed with at least 8 GB of 2666 MHz DDR4 memory (provided by two or more memory sticks installed). You can use 4 GB, 8 GB, 16 GB or 32 GB memory sticks to install additional memory in empty slots or replace memory in installed slots up to 128 GB of memory. Use a small dual in-line memory module (SO-DIMM) that meets the following specifications: PC4-21333 No cache, non-parity 260-pin 2666 MHz DDR4 SDRAM memory You can purchase additional memory from Apple.com or an authorized Apple reseller. For information about memory in other models of your iMac, see the support article Installing memory in your iMac. [WARNING] Always turn off your iMac and unplug the power cable before installing the memory. Do not attempt to install memory while your iMac is powered on. If you've been using your iMac before, turn it off for 10 minutes before continuing to allow the internal components to cool down.
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Anonymous3749 Aug 7, 2020In other words, the 21.5-inch model does not have a memory hatch. If you want to disassemble the panel, you have to go to an Apple authorized service provider. The 27-inch one has a memory hatch, which can be added by opening it. However, it is recommended that you find a technician to replace it. If you change the memory yourself and break the iMac, there is no warranty. You can change it yourself. If you don't damage anything, of course you have to guarantee it.
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Anonymous3557 Aug 7, 2020They're all adults. How much is a consumer digital product worth? Worry about this and worry about that... What harm and impact can changing the memory have on the computer? What kind of trouble can such a basic operation cause? If the computer really breaks down, just take it to repair it. What a big deal.
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Anonymous5707 Aug 7, 2020This is an apple.
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Anonymous9891 Aug 7, 2020You put it back, how does he know you changed it
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Anonymous4847 Aug 7, 2020Mac mini2018, a genius who took the memory I replaced. The motherboard is not broken. If it is broken, the motherboard will be replaced with a new one on the spot. This looks at luck. Some geniuses are quite good. Generally, you should be fine if you remove your own memory before repairing the 27-inch. 21 inches when I didn't say it.
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Poster Aug 7, 2020@ Anonymous10217 knows that the official reply will be more formal, so I want to ask how to deal with the previous changes. If it is the same as the previous design, it is very simple to change the memory.
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Anonymous3465 Aug 7, 2020Apple's customer service is very deceitful now. In recent years, the training time has been greatly shortened. The same question is asked to different customer services, and the opinions are different
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Poster Aug 7, 2020@ Anonymous10118 I have seen someone change the memory and post it on Weibo before, but I don't know what the structure it is, thinking that there will be traces such as screws.
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Poster Aug 7, 2020@ Anonymous3749 Hmm, I also read this page, but I haven't added it in 2020 yet.
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Poster Aug 7, 2020@ Anonymous3749 replied in the wrong location, thanks for the explanation.
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Poster Aug 7, 2020@ Anonymous3749 Hmm, I also read this page, but I haven't added it in 2020 yet.
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Poster Aug 7, 2020@ Anonymous5707 The official reply will consider reducing after-sales troubles. Apple's telephone support is afraid to call. During the explanation, if you express your gratitude, you will stop explaining, make a reply to your gratitude, and then explain it. It's terrible.
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Poster Aug 7, 2020@ Anonymous3557 are all adults, so don't go around with your own ruler to measure others.
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Anonymous373 Aug 7, 2020The 27-inch can bloom chrysanthemums, the 21-inch screen needs to be removed, the old iMac screen is a magnet and can be picked off, the new one uses adhesive tape, and there is a risk
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Poster Aug 7, 2020@ Anonymous3465 At present, Apple's customer service has not encountered a big pit, that is, the enthusiasm that makes people uncomfortable is a good time to solve problems. However, the online customer service of Telecom has encountered it, saying that my package was removed from the shelves and I couldn't apply for a secondary card. As a result, when I opened the official website, there was an announcement that wrote which packages could be applied for. My package was just a few rows ahead, and I was quite shocked at that time. The obsession that customer service can solve your own problems is gone now. The company's training, assessment, and personal mentality are not something we can understand. Just use it as an information source and divide customer service into available and unavailable. When you encounter unavailable (it may be faster to search yourself), give up.....
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Poster Aug 7, 2020@ Anonymous3465... a lot of time-consuming problem-solving.
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Anonymous5970 Aug 7, 2020@ Poster Google's customer service is also super polite, which makes people feel like it's really troublesome to others. Compared with domestic bank customer service, there is still a huge difference. I have to pay installments every day.