Apple Watch Ultra2, have you ever encountered a day when the battery life is insufficient? Now encountering battery life problems, Apple does not admit that there is a problem
by Poster
Apr 26, 2024
58
I used it from December last year to the beginning of this month. I used it normally and could basically use it for two days. However, around the 5th of this month, the battery life could not be stable for one day at all, and basically all the power was consumed in one day.
I took it to Genius Bar for inspection. The staff of Genius Bar tested the equipment and couldn't detect the battery problem. However, their staff also felt that it was abnormal when looking at the battery consumption histogram. Finally, they went back to the factory for repair. After returning to the factory, Apple just refreshed the system of the equipment and sent it back, saying that no problems were found, and it had been solved by refreshing the system. The result was the same as the abnormal power failure before sending it to Genius Bar.
So I contacted online customer service and arranged engineering docking for me. As a result of engineering docking, I still took remote equipment maintenance. The conclusion still told me that there were no problems and abnormal power failures...
Apple's current caliber is that there is no problem with its own equipment and there is no need for maintenance. Do all Ultra look like this after being used for a while?
What other channels can I complain about Apple Watch?
The following is a recent histogram of the power consumption from full charge. The power consumption speed is much faster than before this month. Whether I am outdoor sports or in power saving mode, this slope is consuming power
https://imgur.com/a/VuWjbS6
Replies
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Anonymous6443 Apr 26, 2024Such a state is not normal; 1 Factory reset 2 re-pairing 3 Do not install/sync any software 4 Observe again
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Anonymous4196 Apr 26, 2024Is the health level lower? Since the middle of this month, the health of the iPhone battery has dropped wildly, and the health of the S7, which has been stuck for half a year, has also started to drop
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Poster Apr 26, 2024@ Anonymous6443 I have tried all the software systems, but the power consumption is still abnormal. It took a month to cooperate with Apple's after-sales and engineering processing. Now they have remotely tested the project. They just want to say that everything is normal. It's because I have excessive expectations for Ultra2. There is no problem with the product, the power consumption is very normal, I am numb
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Poster Apr 26, 2024@ Anonymous4196 or 100%
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Anonymous9963 Apr 26, 2024How many years old is my S4? It can still be used for a day and a half
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Anonymous8795 Apr 26, 2024How healthy is the battery? Have you tested the change of full charge time
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Poster Apr 26, 2024@ Anonymous8795 https://imgur.com/a/sBLdG1O 100%
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Anonymous6444 Apr 26, 2024My Apple Watch Ultra is sprinkled with water after 3 days of normal use ~
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Anonymous8795 Apr 26, 2024Write to Cook Tim
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Anonymous6444 Apr 26, 2024@ Anonymous6444 Apple Watch Ultra 2nd generation is 100% healthy and 100% full, for example at the moment mine is 88% left.
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Anonymous6445 Apr 26, 2024For a while before, it seemed that the transmission data was stuck, and the aerobic fitness data could not be synchronized, which consumed power very quickly. Later, it was re-paired once and it became normal.
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Poster Apr 26, 2024@ Anonymous6445 I tried re-pairing several times and it's the same. I've been pulling with Apple for a long time, but now I don't even admit the problem. Fortunately, I even put AC + on this watch, and the problem within the warranty has been handled like this, all kinds of kick the ball
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Anonymous6443 Apr 26, 2024@ Poster Maybe there is a hardware problem that leads to serious power consumption. Normally, it can be solved by updating the system or remaking/pairing. It is recommended to make an appointment with Genius Bar to return to the factory.
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Anonymous4347 Apr 26, 2024Your battery running is really outrageous, it feels like the motherboard is leaking
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Anonymous4633 Apr 26, 2024Very familiar plot, it may be a software problem. Let's see if all the data in the "Health" App can be clicked and displayed normally? I am resetting the health database to solve the problem, specifically in this post https://www.v2ex.com/t/833645#reply20
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Anonymous82 Apr 26, 2024Is there something serious wrong with this recent version of ultra? The battery is crazy...
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Poster Apr 26, 2024@ Anonymous4633 There is no problem in opening the health app... If I are asked to restore and discard the database I have accumulated in Apple, then I will also consider giving up the Apple platform directly. This kind of waste that cannot keep basic data is not worthy of users
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Poster Apr 26, 2024@ Anonymous4347 also thought if there was a leakage somewhere, and also raised it. Apple staff: No, it's absolutely impossible
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Poster Apr 26, 2024@ Anonymous6443 Can I only go to Genius again? Is there any other channel to complain? It took me too much time here in the past. I have to go to another city and I am tired. What should I say if I go again? Then I go back to the factory and wait for it to say that the problem can't be detected...
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Anonymous1508 Apr 26, 2024If it doesn't work, it will be broken and replace it with a new one with ac +