All the photos that have been saved in icloud for ten years are gone
by Poster
May 23, 2025
78
My cousin used my MacBook pro, logged in to icloud, and then turned off the synchronization when he saw that the photos were synchronizing, and then logged out of the icloud account.
He has photos on icloud for almost 10 years. It was paid before, but then it didn't renew it. After using my MacBook pro to quit icloud, the photos were all gone. All the photos that have been saved in icloud for ten years are gone
Let him contact apple for support
What could this be? What operations do normally on the computer, it should not delete the data in the cloud, right?
Replies
-
Anonymous10901 May 23, 2025@ Anonymous623 Maybe it's a space-saving function that has been released.
-
Anonymous8464 May 23, 2025Did he just turn off the iCloud album directly? In theory, turning off iCloud photo albums will give you 30 days to download data, but it's hard to say if you exceed the capacity limit for a long time and haven't renewed it yet.
-
Anonymous3851 May 23, 2025The landlord is so miserable
-
Anonymous1873 May 23, 2025Data backup must follow the principle of 3 +2 +1
-
Anonymous2301 May 23, 2025By the way, isn't it in the mobile phone? Will it affect the mobile phone after the computer terminal is exited?
-
Anonymous1802 May 23, 2025The data in the storage space that you take advantage of loopholes must not be important, if you lose it, just lose it
-
Anonymous11730 May 23, 2025My Mac has new users created for borrowing. Personal equipment will not be directly touched by others
-
Anonymous335 May 23, 2025So we still need nas's own local storage
-
Anonymous10816 May 23, 2025Why don't you renew the fee? Only the 5G space for free is your own. Beyond 5G, you rent Apple. Apple will handle these spaces according to the actual situation.
-
Anonymous8991 May 23, 2025Just call customer service and ask for recovery. It seems that they still have it on the server within 30 days. I cleaned it all up in "Delete" last time, and then customer service restored it for me
-
Anonymous1966 May 23, 2025It was paid before, but it was not renewed later. Le didn't make additional backups. Become an Apple charity company?
-
Anonymous1824 May 23, 2025iCloud is expensive and difficult to use. I really don't understand why Apple fans are so blowing about it
-
Anonymous906 May 23, 2025Looks like "the space that used to be free whoring has been reclaimed", doesn't it? Renew the fee before calling customer service, if the photo is that important.
-
Anonymous11790 May 23, 2025Your cousin is wrong, Apple is right
-
Anonymous73 May 23, 2025@ Anonymous1824 iCloud is easy to use, but there are bugs in some places, and some logic does not have secondary confirmation to remind users, so some options are very dangerous. It's easy to use or need to be used, but it's risky so it needs to be backed up. It works better than any third-party cloud disk/NAS when avoiding risks.
-
Anonymous8592 May 23, 2025That's why I don't use iCloud. Next to me, more than one person came to me and asked me, "Why did I buy iCloud, but it still prompted that there was not enough space?"
-
Anonymous73 May 23, 2025Contact customer service immediately to see if you can get it back. But if there is no renewal, it is not clear whether this can be recovered. It may also be partially deleted due to insufficient capacity when it is retrieved? (This is unclear) If the capacity detection problem is eliminated, "turning off synchronization" is a very dangerous operation. There are certain problems with Apple. For example, there is no pause in the process of the synchronization mechanism. Once it starts, unless it is completely completed, there will definitely be an error if it stops halfway. At the same time, if iCloud has synchronization tasks with local uplink and downlink, operations such as copying, pasting and moving in the local file system are not allowed. I think this design is very unmodern, and guess that iCloud already brought this function when it first came out in the 2010s, but why didn't it be updated? My guess: To understand that the function of iCloud is synchronization, not backup, not Baidu cloud disk or server, it seems that there is always an intact file in the cloud, which can be pulled down when needed. This is not the case. Apple's local and cloud operations will interfere with each other. Perhaps that's why the synchronization process can't be interrupted. Once it is interrupted, it's impossible to tell which version is updated. (Perhaps this is why Finder's iCloud synchronization never does a pause function) When I first used iCloud to sync photos, I only turned on my mobile phone and computer, but I didn't turn on my iPad, because the iPad was an iPad with small storage at that time, so I didn't want it to store photos. Later, when I changed to a large-capacity one, I began to think about turning on synchronization. When I turned on the iPad, the photos of iOS and iPadOS were mixed together. I saw that the situation was not good, so I immediately turned off the synchronization, which caused some photos to disappear without synchronization, while others became two. I still remember a little of this memory, but the photos should have just been exported at that time, so there are not many new photos, so there is no loss. Return all to zero and reopen it, and then turn on synchronization after the timeline is aligned, and it's fine. I had a sync problem with iCloud Drive in March, which may have something to do with the sync in FInder when changing phones. I recorded it here: https://www.v2ex.com/t/1118248 # reply105. You can refer to some experience in finding customer service. If the national one is not good, see if it can be transferred to the US one? I asked the customer service in the US area to help me solve the problem. There is almost nothing that I can't solve. In addition, the senior team is around and the response is quick. The country has to wait. If there is a need, you must actively raise it. Of course, I still don't know what the specific reason for the problem with iCloud Drive in Finder is. The customer service statement is that there may be a bug. Also, I distinctly remember her saying a possibility: If the user quickly turns on and off the iCloud sync button in a short period of time, it can also lead to file loss. At the same time, she will also ask if there is a new device login recently, etc. I think these are the two possible reasons why the landlord's cousin lost his photo. First, it is not clear whether it was turned on and off once or multiple times in the specific operation? If you accidentally press it multiple times in the middle, iCloud may upload the empty disk as a new record. Second, it is possible that the completely empty new environment caused some kind of error in iCloud. After a single shutdown, the new environment was still considered to be an updated record, and then the cloud deletion occurred. anyway, iCloud can only be used as a sync, not a backup. It's easy to use, but it's not completely insured. Understanding the working mechanism of iCloud, I won't do those dangerous things next time I operate it. For example, if I operate it by mistake now, causing all disks to be synchronized, I will let it synchronize before operating. Once it is interrupted now, it may cause more problems. For another example, never log in to your iCloud account casually in the new environment. Once you log in, you must complete all synchronization, otherwise this half-state may cause problems.
-
Anonymous779 May 24, 2025@ Anonymous1824 This is because you have tight pockets. At present, apart from Apple, which other company natively supports real-time data synchronization among mobile phones, tablets, and computers, and is available 7x24 hours a day worldwide? No, Apple is the only one at present. My own Data 321 solutions are all enhanced solutions based on iCloud across windows, Synology, and QNAP, rather than throwing away Apple and creating a separate one. Third-party apps can use iCloud to synchronize data between devices. Which app on Android will adapt to this kind of cloud storage that the manufacturer is not perfect? Although its own apps such as Synology can barely adapt to mobile phones, tablets and computers. But the problem is that when you open a file with word, excel, etc. on your mobile phone, it actually creates a copy, and after editing, it becomes two files. Who doesn't bother to toss this every day? Those who like to toss are not all about money, but they still have the nerve to understand
-
Anonymous560 May 24, 2025@ Anonymous779 is the only one. If you want to say that Google wants to climb over the wall, does onedrive support fewer platforms than Apple? Sync is slower than icloud?
-
Anonymous779 May 24, 2025@ Anonymous560 I said it was native support. onedrive doesn't even have a mobile phone or tablet, so what can I use to call it? In terms of Apple's ecology, no matter which device you edit files on iCloud, it must be guaranteed to be the same copy. It is hard to say about third-party cloud disks. When I tested it a few years ago, it became another copy of the file. In recent years, my 321 plan has matured, so it is impossible to test it again. It is meaningless. Because all kinds of cloud disks are basically synchronization disks, they have no file history version function, or even if they do, they are not perfect. For example, I just emptied everything in the cloud disk and also emptied the recycle bin. But I still ask that all my documents should not be lost, and the historical versions of all documents should not be lost. Which cloud disk can do it natively? Don't say I'm deliberately asking for a blind demand. Isn't ransomware completely encrypted like this? All kinds of cases can be easily found online. I guard against hacking scenarios. The 321 solution I made based on iCloud can do it. Although onedrive should be able to do it, it is not natively supported, and maybe one day Microsoft's machete department will cut it down again, let alone Apple's whole family bucket. It is impossible to have a smooth native solution for daily use. And iCloud is the core selling point of Apple's family bucket, and it is impossible for Apple to cut it. Then there are the engineering details. On iCloud, I occasionally encounter situations where all terminals are out of sync or even files are lost. This problem cannot be solved logically, and it is impossible for other cloud disks to be synchronized without multi-terminal synchronization. I have protected iCloud now. As long as other third-party disks and their apps are not careful enough on macOS and iOS, there will inevitably be more problems. Why should I worry about this all day? To put it bluntly, it all costs money. I don't buy a native solution, but I go to buy a third-party adapted solution. What is the intention? Apple's iCloud pricing is not expensive. I only need 21 yuan per month for 200G. How much cheaper can oneDrive be as cheaper as it is? Moreover, Apple has no limit to the number of devices. If you have more devices like mine, the more you have, the more cost-effective it is. In a few years, if Hongmeng and Xiaomi have also built a PC-side ecosystem, and can also connect mobile phones, tablets, and computers, then we will talk about the second plan then. Now Apple is the only native company, none of them.